Shopify Maintenance
β’
Optimisation
β’
Ongoing Support
Keep your Shopify store
running, improving and growing.
Ongoing Shopify maintenance and optimisation for growing
ecommerce businesses. From website updates and troubleshooting
to apps, checkout, shipping, automation and ongoing improvements,
I can help keep your store moving without needing another
full-time hire.
Ongoing Shopify help with updates, troubleshooting, apps,
checkout, shipping, automation and optimisation.
β β β β β
5.0 from 75 Google reviews
10+ years' digital experience
UK based
Work directly with me
Ongoing Shopify Help
You don't need a full-time Shopify person.
You just need the right help when you need it.
Running an ecommerce business already gives you enough to
think about. I can take care of the ongoing Shopify work
behind the scenes, from everyday updates and troubleshooting
to integrations, automation and improving the store as your
business grows.
Ongoing Maintenance
Keep Things Moving
Website and product updates, landing pages, promotions,
navigation, theme changes, app updates and all the smaller
Shopify jobs that keep getting pushed to the bottom of your
list.
Troubleshooting
Fix Problems Fast
Checkout problems, app conflicts, shipping issues,
unexpected theme behaviour and other problems are much
easier when you already have someone who understands your
setup and can get involved quickly.
Integrations & Automation
Connect Your Systems
Connect Shopify with email platforms, fulfilment tools,
CRMs, forms and other systems using native integrations,
Zapier and automated workflows so information moves where
it needs to without unnecessary manual work.
Ongoing Optimisation
Improve the Store
Keep improving the customer journey, checkout, apps,
shipping, conversion points and overall store experience
as the business changes, rather than simply waiting until
something breaks.
Β£200k+
I already provide ongoing Shopify work for established
ecommerce businesses, including stores processing
more than Β£200,000 in sales per month.
I'm used to working carefully across live stores,
integrations and customer journeys where checkout,
reliability and the customer experience genuinely matter.
Shopify rarely operates on its own. Your store connects
to payments, apps, shipping, fulfilment, email, customer
data and other systems. I can help across the full setup,
rather than only looking after the front end of the website.
01
Store & Theme Updates
Website changes, sections, navigation, product pages,
landing pages, collections, promotions and ongoing
improvements to your Shopify theme.
02
Checkout & Payments
Help with checkout settings, payment providers,
markets, currencies, discounts, customer experience
and troubleshooting issues around purchasing.
03
Apps & Integrations
Connect Shopify with the tools around your business,
review existing apps and help make sure the different
parts of your setup work properly together.
04
Automation & Zapier
Reduce manual work by connecting Shopify to other
platforms and creating automated workflows using
Zapier and native integrations.
05
Shipping & Fulfilment
Shipping rules, fulfilment workflows, international
markets, delivery settings and connections with the
systems used to get orders to customers.
06
Email & Customer Journeys
Connect store activity with email marketing and
customer journeys so the right people receive the
right messages after browsing or buying.
07
Conversion Improvements
Improve important customer touchpoints, navigation,
landing pages, calls to action, checkout journeys
and areas where the store could work harder.
08
Troubleshooting & Support
When something changes, breaks or simply doesn't work
the way it should, I can investigate the problem and
help get things back on track.
You don't need help with everything every month.
The advantage of ongoing support is having someone who
already understands your store when something needs doing.
One month might be website changes, the next could be a new
integration, checkout issue, promotion or automation.
Shopify help without
hiring another member of staff.
Instead of finding a new freelancer every time something
needs doing, you can have ongoing access to someone who
already understands your store, your systems and the way
your business works.
01
Start With Your Store
Understand the setup
We start by looking at your Shopify store, the apps and
integrations around it, what your team currently manages
and where you need the most help. That gives me the context
to work efficiently when new tasks come up.
02
Reserve Monthly Capacity
Send work as it comes up
Use your monthly time across whatever the business needs:
updates, fixes, integrations, promotions, automations,
troubleshooting or improvements. You don't need to predict
every task in advance.
03
Keep Improving
Build on what works
Because I stay involved, I get to know the store rather than
starting from scratch each time. That makes it easier to spot
improvements, solve problems and help the setup evolve as the
business grows.
Flexible Ongoing Support
Your monthly time isn't tied to one type of Shopify work.
Some months might be mostly website updates. Others could
involve a new integration, shipping changes, automation,
checkout troubleshooting or preparing the store for a
promotion. The support can move with the priorities of
the business.
Your Shopify store doesn't exist in isolation. It connects
with apps, payments, shipping, fulfilment, email, customer
data and the wider systems behind your ecommerce business.
I can work across the whole setup, so you don't need a
different person every time the job moves beyond Shopify.
No account managers and no being passed between
different people. You work directly with me, so I get
to know your store, your systems and the way your
business operates.
02
Shopify, integrations and automation
I can work beyond the Shopify storefront itself,
helping with apps, checkout, shipping, fulfilment,
customer journeys, Zapier automation and the
integrations connecting the different parts of your
ecommerce setup.
03
Advice and hands-on implementation
I don't just recommend what should change and leave
you to work out the technical side. I can investigate
the problem, suggest the right approach and then make
the changes, connections or improvements for you.
04
Ongoing knowledge of your store
With ongoing support, I already know the setup when a
new task or problem comes up. That means less time
explaining how everything works and more time actually
getting things done.
Experienced with established, high-volume Shopify stores.
I already provide ongoing support across live ecommerce
stores processing more than Β£200,000 in sales per month,
where reliability, integrations and the customer experience
genuinely matter.
Shopify
Integrations
Automation
Who I've Worked With
Trusted by creators, founders and brands.
I've worked with clients including Unstressable, founded by
Mo Gawdat and Alice Law, The Folding Lady and Andy Ramage, as well as businesses across e-commerce,
education and professional services.
Shopify support that fits
how much help you actually need.
Start with the level of help that makes sense for your
store. Use a flexible support block when work comes up,
or reserve monthly capacity if you want me regularly
involved in your Shopify setup.
Flexible Support
7-Hour Support Block
A flexible block of Shopify support for smaller lists
of work, troubleshooting, updates and improvements.
For established ecommerce businesses that want me
regularly involved across Shopify, integrations,
troubleshooting, automation and ongoing improvements.
That's completely normal. Tell me what usually comes up,
what you'd like help with and how involved you'd like me
to be. We can work out the most sensible starting point
from there.
Client Feedback
What itβs like to work with BrandRemote.
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5.0 Google rating
from 74 five-star reviews
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Weβve had the absolute pleasure of working with Stuart
on our migration from our CRM to Kajabi, and we truly
couldnβt have done it without him. From moving over our
entire website to ensuring every detail was handled
with care, Stuart has been nothing short of incredible.
He brings not only professionalism and punctuality,
but also a refreshing creativity and eye for improvement.
Iβve especially appreciated his willingness to offer
ideas and suggest solutions. We always felt like he had
his finger on the pulse of what was needed next.
Heβs been generous with his time, happy to support our
wider team whenever needed, and an all-around joy to
collaborate with.
Highly recommend Stuart if youβre looking for someone
who is efficient, reliable, and truly invested in your
success!
Andrea Michelle
Christof Melchizedek
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Stuart's insight, knowledge, and efficiency made a world
of difference in establishing my Kajabi account and
course. He not only handled the time consuming aspects
with efficiency but provided guidance on a number of
other issues; resulting in a swift and accurate project
turnaround. Recommended.
Tim Fitzgerald
The Private Office Method
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Best investment I have made in a long time! Stuart is
efficient, personable, knowledgeable and a great
communicator. I will surely hire him again!
Michael Mastracci
Mastracci Law Office
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Stuart is one of our valued consultants. We work with
several technology specialists and choose them carefully,
not only for technical skill but also for responsiveness,
communication, and flexibility when working with our team.
Stuart is equally willing to share his knowledge or take
a problem away and solve it in his own time. I have no
hesitation in recommending him.
Geoff Peck
Xyto Technology
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Working with Brand Remote has been one of the best
decisions Iβve made for my business. They didnβt just
build me a website, they built a world-class digital
home for my brand.
From the first conversation, Stuart understood my vision,
my mission, and the impact I want to create through Rhys
Thurtell Coaching. They translated that into a site that
is clean, powerful, professional, and aligned perfectly
with my brand identity.
Their communication was outstanding, their attention to
detail was elite, and the entire process felt smooth,
collaborative, and genuinely supported.
If you want a team who not only delivers exceptional
design but actually elevates your entire brand, Brand
Remote is the one. I couldnβt recommend them highly enough.
Rhys Thurtell
Rhys Thurtell Coaching
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Stuart supports our Kajabi website with email
communications, everything to do with our setup plus
ongoing questions, education and troubleshooting!
We can't do without him and highly recommend him as a
cheerful addition to your team and a huge support to
keep your business running. If you're thinking about
getting help with Kajabi, use Stuart!
Charlette Pomme
Unaggi Coaching
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Stuart held a Mailchimp training session for my team.
It was excellent and everyone came out skilled up.
He also helped set up a new newsletter and audited our
current Mailchimp usage and gave feedback. We are in
a much better place now thanks to Stuart.
Sophie Liard
The Folding Lady
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I had what seemed like a very simple request that turned
out to be a super difficult technical challenge. Stuart
took it all on with a smile, energy, professionalism and
got it finished beautifully. Whenever I have a challenge
again with Kajabi, he will be the first person I call.
Susan Kuepfer
Valcoach Digital
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Stuart is amazing! Really patient, fun, creative and
willing to figure all the things out that seem daunting
to me, as well as teach me how. I'm so happy to have
found him.
Every project is different, but these are some of the
questions that often come up before we start working together.
Not at all. Some clients come to me with a detailed brief,
while others simply have an idea, a problem or an existing
setup that isn't working as well as it could. We can talk
through what you're trying to achieve and I can help work
out the best approach.
No. Kajabi is a major part of what I do and I'm an
official Kajabi Expert, but I also work across websites,
email, automation, integrations and wider digital systems.
I regularly connect different platforms and workflows
using tools such as Zapier.
Absolutely. I don't only build from scratch. I can step
into an existing website, Kajabi account or digital setup,
review what's already there and improve the design,
customer journey, products, community, email, automation
or wider systems behind it.
Projects can range from a new website, course, coaching
programme, membership or community through to platform
migrations, customer journeys, email systems, automation
and more complex connected setups. I also work with
businesses on an ongoing basis as their digital partner.
Yes. That's an important part of how I work. I can help
work out what makes sense and then actually design, build,
connect and implement it, rather than leaving you with a
list of recommendations that you then need somebody else
to action.
Yes. Some clients only need me for a specific project,
while others continue with flexible blocks of time or
reserve monthly capacity for ongoing strategy,
implementation and optimisation as their business grows.
It depends on the scope. Smaller pieces of work can be
handled using flexible time, while larger builds are
normally quoted as a fixed project price. Ongoing monthly
capacity is also available. The easiest starting point is
a free intro call so I can understand what you're looking
to achieve.
Yes. I'm UK based and work remotely with businesses in
the UK and around the world. Most projects can be handled
completely remotely, with calls and communication arranged
around the project and your time zone.
Still not sure what you need?
That's completely fine. Tell me what you're working on,
where you're currently stuck and what you'd like to achieve.
We can work out the right next step from there.
Whether you're planning something new, improving an existing
setup or dealing with a technical problem, tell me what you're
working on and we can figure out the best way forward.
Technology that takes work off your plate, not adds to it.
